1. Introduction
Thank you for purchasing from Splendid Moms.
We value your trust and are committed to providing high-quality digital educational resources, including printable worksheets, eBooks, and learning materials.
This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations, refunds, and returns for digital products purchased through our website www.splendidmoms.co.in
2. Nature of Digital Products
All products available on our website are digital downloads. Once a purchase is completed and the product has been delivered via email or download link, it is considered final and non-refundable.
As digital content cannot be “returned,” we do not offer cancellations or refunds once the download or access link has been sent successfully.
3. Refund Eligibility
Refunds may only be issued under the following limited circumstances:
Accidental duplicate purchase of the same product.
Technical issues preventing access to or use of the purchased file.
Incorrect charges caused by a system or payment gateway error.
If you believe you are eligible for a refund, please contact us within 7 days of purchase at splendidmoms@gmail.com
with the following details:
Your order number
Date of purchase
A brief description of the issue encountered
Once your request is verified and approved, refunds will be processed to your original payment method within 5–7 business days.
4. Cancellations
Since all our products are delivered digitally and made available for instant download, we are unable to accept cancellations once payment has been completed.
We encourage all customers to carefully review the product descriptions and previews before finalizing their purchase.
5. Product Support
If you experience any difficulty downloading, accessing, or opening a file, please contact our support team at splendidmoms@gmail.com
.
We’ll be happy to assist you and ensure you receive your purchased product without any issues.
6. Contact Information
For any queries related to cancellations, refunds, or technical assistance, please reach out to:
📧 Email: splendidmoms@gmail.com
🌐 Website: www.splendidmoms.co.in
7. Policy Updates
Splendid Moms reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will take effect immediately upon being posted on this page.
Last updated on October 13, 2025.